REDUCE YOUR WATER BILLS


YOU WILL SEE PRINTED ON YOUR CURRENT WATER BILL:
SEWER CHARGES ARE BASED ON WATER USAGE SHOWN ON YOUR UPCOMING JANUARY, FEBRUARY, AND MARCH WATER BILLS.  WHAT DOES THIS MEAN TO YOU AS A “CONSUMER” throughout the year……$$$$$$$$


Calculation of sewage flow shall be based upon the following proportion of metered water consumption each year.
(1) Eighty percent of the average monthly water billed during the preceding January, February and March multiplied by the SFSF shall represent sewage flow for single-family residential customers.
(3) Eighty-five percent of the average monthly water billed during the preceding January, February and March multiplied by the SFSF shall represent sewage flow for all multifamily residential customers and all commercial customers.


SFSF

=

Billed water consumption per account used for sewer rates Current billed sewer flow per account from water consumption.

If within sixty days of a new sewer charge being established, a customer files a written complaint with the Director alleging that a significant portion of his water use does not enter the sewer system, the Director, in accordance with written appeals procedure, will provide an opportunity for the customer to present his supporting documentation to an employee designated by the Director to hear complaints. The Director shall have the authority to investigate and evaluate customer complaints and appeals from billing decisions of his subordinates and may correct such billing to reflect what in his opinion the correct billing should be, where he finds that a meter has been misread or some other obvious billing error has occurred. If the Director determines that a significant amount of water was used during the winter months for lawns, shrubbery or other non-sewer purposes, he shall have the authority to make a corresponding reduction in the sewer billing on subsequent billings only.


CONSERVING WATER IN OUR DESERT IS WISE AND ENVIRONMENTALLY FRIENDLY. WITH THE RECENT RAINS OUR LANDSCAPING REQUIRES LESS WATER.  Pay attention during these months, and avoid bathing and cleaning cloths often


Posted to e-hood January, February and March
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